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fulfilmentcrowd Product Manager named Innovator of the Year

by Liz Churm


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2018 is drawing quickly to a close. Looking forward to our plans for the year ahead of us, we’re proud and definitely a bit chuffed to have an Innovator of the Year leading our Product Development team.

Our Product Manager, Austin Waddecar received the accolade at this year’s Sub 36 Awards, organised to celebrate the most talented under-thirty-six-year olds across Lancastrian-born businesses.

The judges congratulated Austin at the ceremony and the Winner’s Reception this week, commenting, “Austin has a track record of innovation which generates results. He created a role to improve the business through innovation and evidenced multiple examples he has led that have influenced the success of the business”.

Check out some of our key advancements that were recognised by the judges and ultimately allow us to offer an unrivalled range of fulfilment services to growing online retailers:

Web Client

The new flagship product available on any device, once registered, our cloud-based Web Client allows online retailers the quick and easy self on-boarding of their business with our system. Kitted with straight-forward instructions, our customers can add their product inventory and integrate their chosen ecommerce marketplaces and platforms, such as Amazon and Shopify.

The Web Client incorporates some of the best features of our software platform, such as real-time order tracking and automatic dispatch updates, but with more attractive user-experience. Thanks to Austin’s development of the Web Client, there’s no necessity for manual contact, allowing us to expand into international markets.


An integration consisting of a web-templating language, Austin’s development of Liquid allows our eCommerce clients to build their own websites on our platform.

Dispatch cameras

Unique to the fulfilment sector and providing an end-to-end order tracking service, Austin has paved the way for consumers to physically watch their orders being picked and packed through to delivery by developing the prototype for an application using dispatch cameras. This takes ‘quality assurance’ to the next level for our clients, while adding something currently unsurpassed to the end-customer delivery experience.


If you’re an online retailer hoping to stand out from your competition, then get involved with a specialist changing the face of fulfilment technology. To learn more about how our services can simplify the logistics side of the business and offer unrivalled delivery performance to your customers, get in touch now.

by Liz Churm on 04/12/2018

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