Our Sheffield based centre of excellence for online fashion fulfilment, Kelham Island provides secure storage for clothing, shoes and accessories across thousands of size and colour variations. Our 99.6% same-day dispatch rate allows us to support the ‘Next-Day’ clothing delivery offering of our many clients. Through our excellent facilities and automated intelligent fulfilment software, we boost the efficiency and subsequent revenue of our customers’ eCommerce businesses.
From international name, Ellesse, to growing businesses like Drop Dead Clothing Ltd, all our fashion clients receive flexible storage solutions. By accommodating for differing stowage requirements, our clients are able to minimize their costs, keeping them relative to profitability across busy and off-peak periods.
Our storage for clothing items also benefits from ‘white glove’ facilities, maintaining the quality of your products in special totes, designated hanging areas and clean shelving, while our hard-working warehouse team also offer custom packaging and gift-wrapping services. This is an increasingly prevalent service across our client base; with competition across the online fashion industry growing at a rate of knots, retailers in this sector are under more pressure than ever to go that extra-mile to enhance delivery experience for their customers.
Our sites are kitted for returns processing. Upon entering our warehouse, the order number referenced in the paper work of the packaged return is also mirrored across our system. As a member of our trained staff process your returns, any replacements required by the customer can also be logged here. The item required for the exchange to take place is then automatically transferred into next picking queue, while the returned item automatically enters ‘Replenishment’. This then registers the product on your site as an available item of stock. By taking the stressful, monotonous nature of returns and replacements out of your daily schedule, we free up invaluable time better spent expanding your product inventory, enhancing business strategy and making your brand better known.
Jennifer Bailey, Calla Shoes
We help companies around the world improve their order fulfilment and delivery performance. If you would like to discuss your requirements in more detail, please contact us.